HP Faces Class Action Lawsuit Over Misleading Discount Advertising: Settlement Provides Refunds for Affected Customers

Palo Alto, CA – HP Inc. (HPQ), the well-known American multinational information technology company, is facing a class action lawsuit over claims that it misled consumers with false discount advertisements on its website. The lawsuit alleges that HP advertised discounts that led consumers to believe they were getting better deals than they actually were. As a result, affected customers ended up paying more than they would have had the pricing been accurately represented.

Although HP has not admitted to any wrongdoing, the company has agreed to a $4 million settlement to resolve the allegations. This settlement offers compensation to eligible customers who purchased HP laptops, desktop computers, keyboards, or mice at discounted prices through the HP website between June 5, 2021, and October 28, 2024.

Eligibility for Settlement and Payment Amounts

Eligible customers who purchased certain HP products during the specified period may be entitled to a settlement payment between $10 and $100. The exact payment amount depends on the product purchased and the quantity of items bought. For instance:

  • A purchase of the HP X3000 G2 wireless mouse may result in a $10 payment.
  • A purchase of the HP ENVY Desktop TE020250xt could yield a payment of up to $100.

Payments will be adjusted on a pro-rata basis, depending on the total number of claims filed for the settlement. This means that if a large number of claims are submitted, the amount each claimant receives could be reduced.

Key Dates and Requirements for Claims Submission

If you are eligible, you must submit your claim by June 9, 2025, to receive compensation. To qualify, you must have purchased specific HP products at discounted prices during the eligible time period and be able to provide documentary proof of your purchase. The required documentation includes:

  • The product name and product number
  • The date of purchase and the quantity purchased
  • The order number associated with your purchase

The deadline for objections and exclusions from the settlement is also June 9, 2025. The final approval hearing for the settlement is set for August 21, 2025.

What to Do If You Were Affected

If you believe you are eligible for this settlement, it’s important to submit a claim with the required documentation by the deadline. Those who purchased qualifying products should visit Top Class Actions for detailed instructions on how to file a claim.

It’s crucial to note that only individuals who meet the specific criteria should file a claim. If you did not purchase the applicable HP products or did not buy them within the settlement period, you should not submit a claim.